Designing for growth & scalability

I’ve worked with startups of all stages & across diverse industries, crafting thoughtful design solutions. With 10 years of experience in Product Design—including 4 years in leadership, I bring a dual capability :

Operating as a hands-on, senior individual contributor

UX design, design systems, UX writing, user research, visuals, motion, and sound

Leading teams

Hiring and mentoring designers, raising design standards, shaping product strategy, and driving cross-functional collaboration

Few companies that I have worked with are Blinkit, Snapdeal, Milkbasket and Zupee

Select Work

Milkbasket

Redesign & development of design system for the consumer app

Role : Lead Designer

Redesign to create a cohesive visual language, intuitive navigation, and high-quality UI components, ensuring it reflects the brand’s service quality, builds user trust, and improves conversion rates

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Milkbasket

Feature to boost up-selling & cross-selling of SKUs

Role : Lead Designer

Designed a widget module to improve product discovery and encourage users to explore new categories, ultimately increasing basket size.

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Zupee

Customer support redesign & AI Chatbot integration

Role : Design Manager

Redesign focussed on reducing misrouted queries, decreasing resolution time, and enhancing overall customer satisfaction while optimising support team efficiency.

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Zupee

Consolidation of 6 individual apps into a single Super App & establishing of the Zupee brand

Role : Design Manager

Design lead project to consolidate multiple games into a single super app to reduce costs associated with user acquisition and engineering. Simultaneously, created and establish the Zupee brand in the market.

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Zupee

Building a retention driving feature to combat user churn

Role : Lead Designer

To tackle significant user drop-offs during cricket season, designed a feature - Magic Box to entice users to return to app frequently, encouraging them to play games and maintain the flow of GMV.

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Let's Chat

email me at alpika.design.alpika@gmail.com

or connect with me on Linkedin